Privacy Policy

Stacklab X Limited (company number 16537732, operating as touristvisaservices.com) is committed to protecting your personal data. As the "Data Controller" under the UK General Data Protection Regulation (UK GDPR) and the EU GDPR, this policy explains how we handle your data globally.

1. Information We Collect

Personal Data: We collect your name, email address, phone number, nationality, and destination details when you submit an inquiry on touristvisaservices.com.
Sensitive Documents: If you proceed with our full consultation service, we may securely collect copies of your passport and financial statements strictly for application preparation.
Technical Data: We automatically collect IP addresses, browser types, and device information to monitor Platform security and prevent fraud.

2. How We Use Your Information

Our lawful basis for processing your data is the performance of a contract. We use your data exclusively to communicate with you, prepare your visa document dossiers, and process your payments securely.

3. Data Sharing and Third Parties

Stacklab X Limited does not sell your data. We share your data only with essential third-party service providers required to operate the Platform, such as our payment processor (Stripe). We do not store full credit card numbers on our servers.

4. International Data Transfers

To provide 24/7 global support, your data may be processed outside the UK/EEA by our authorized operational teams. Stacklab X Limited ensures appropriate legal safeguards (such as Standard Contractual Clauses) are in place to protect your data internationally.

5. Your GDPR Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also object to processing or request data portability. To exercise these rights, please contact the Data Protection Officer at Stacklab X Limited via support@touristvisaservices.com.